Terms of Service

Agreement

These terms are a contract between you (a person or the company you represent) and Armada (“we”, “us”). They cover https://www.goarmada.co, related marketing pages, the software at app.goarmada.co, hosted API and MCP surfaces (including mcp.goarmada.co), and the Armada LinkedIn Connect browser extension (together, the “Service”). By using the Service you agree to them. If you do not, stop using it.

You must be 18 or older. If you use Armada for a company, you warrant you have authority to bind that company. These terms do not cover Armada Agency or the partner portal at accounts.goarmada.co, which have their own terms.

The product

Armada is software for list building, email and LinkedIn outreach, inbox, content, calendar holds, phone/SMS, LinkedIn seat rentals, API / MCP agents, and related GTM workflows. We may change, throttle, or withdraw features as we ship. Credits, seats, and usage limits are described on Pricing and in the app at checkout. Paid inventory (including SDR seats and phone numbers) is subject to stock, region, and the term you buy. There is no uptime SLA unless we sign a separate written agreement.

Outreach tools can get accounts restricted. You are responsible for how you use LinkedIn, email providers, X, phone carriers, and other networks, including their rules. We do not guarantee meetings, reply rates, or that a given mailbox, number, or LinkedIn seat stays unrestricted.

Armada is not affiliated with, endorsed by, or sponsored by Google LLC, Microsoft Corporation, LinkedIn Corporation, X Corp., or their affiliates. Connecting those products is optional and subject to their terms.

Accounts

Keep credentials, API keys, and MCP tokens to yourself. You are responsible for activity under your workspace, including actions taken by teammates, agents, and integrations you enable. We can suspend or close an account that breaks these terms, the law, or a third-party network’s rules, or that abuses infrastructure (scraping our site, attacking APIs, sharing keys, reselling seats you do not have rights to resell).

Your data and content

You keep rights to lists, copy, recordings, and files you upload. You grant us a license to host and process that material only to run the Service (including subprocessors described in the Privacy Policy). You must have a lawful basis to store and message the people in your lists. You are the controller of prospect and customer content; we process it on your instructions to provide the Service.

Bring-your-own API keys stay encrypted and are used to call the providers you connect. We do not sell your lists.

If you send us feedback or suggestions, we may use them without restriction or payment to you.

AI features

Find, copy, drafts, agents, and similar features may call large-language models. Output can be wrong, outdated, or non-compliant. You must review anything before you send, publish, enroll, call, or SMS it. AI output is not legal, compliance, or professional advice. We are not liable for decisions you make from model output.

Acceptable use

Do not use Armada to:

• break the law, including CAN-SPAM, CASL, GDPR, TCPA, telemarketing rules, or similar rules
• phish, spoof, or send malware
• harass people or scrape sites or networks you have no right to scrape
• circumvent rate limits, billing, or seat assignment
• probe or disrupt the Service except through a coordinated security report to hello@goarmada.co
• use rented or connected LinkedIn, mail, or phone seats in a way that violates the provider’s terms

If you place calls or send SMS, you are responsible for consent, quiet hours, 10DLC / registration where required, and recording disclosures. Turning recording on in Armada does not create consent for you.

LinkedIn Connect extension

The Chrome extension only reads LinkedIn session cookies long enough to link an account you control (or that a partner has listed) to Armada. You must have the right to connect that LinkedIn account. Do not use the extension to access someone else’s LinkedIn session without authorization.

Rented seats and inventory

If you rent LinkedIn or other inventory through Armada, you get a limited right to use that seat for approved B2B outreach during the paid term. You do not own the underlying social account. Profile branding, region, and term follow what you buy at checkout. We may reclaim or replace a seat that is unhealthy, restricted, or non-compliant. Fees for prepaid terms are not refunded because a network restricted the account unless we say so in writing.

API and MCP

API keys and MCP access are for your workspace only. Do not publish secrets. Rate limits, scopes, and human-in-the-loop rules in the product apply. We may revoke keys that look stolen or abusive. Hosted MCP is provided as part of the Service; the npm package @armadaco/mcp is optional stdio transport and is licensed as published on npm.

Fees

Paid plans, add-ons, credits, seats, and numbers bill through Stripe. Subscriptions renew automatically at the then-current rate until you cancel in billing settings (or via the Stripe customer portal) before the renewal. Taxes may apply. Unused subscription allowances generally reset with the billing period; purchased credit top-ups follow what we show at checkout. Prepaid seat and number terms are not prorated unless we say so in writing. Fees are non-refundable except where the law requires a refund. Chargebacks or payment failure may pause or cancel the Service.

Intellectual property

The Service, including software, design, and Armada marks, is ours or our licensors’. You get a limited, non-exclusive, non-transferable license to use it during a paid or trial term. Do not copy the product, reverse engineer it except where the law allows, or remove attribution. You may not use Armada marks in a way that implies partnership without our written consent.

Third parties

LinkedIn, Google, Microsoft, email hosts, carriers, enrichment vendors, OpenRouter, Unipile, Telnyx, and similar providers are not Armada. Their terms apply when you connect them. We are not liable for outages, bans, or policy changes on those networks.

Disclaimer and liability

THE SERVICE IS PROVIDED AS IS. TO THE MAXIMUM EXTENT THE LAW ALLOWS, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.

TO THE SAME EXTENT, ARMADA IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA, EVEN IF WE WERE TOLD THEY WERE POSSIBLE. OUR TOTAL LIABILITY FOR A CLAIM RELATED TO THE SERVICE IS THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE THREE MONTHS BEFORE THE CLAIM (OR $100 IF YOU PAID NOTHING). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITS; IN THOSE PLACES OUR LIABILITY IS LIMITED TO THE MAXIMUM THE LAW ALLOWS.

Indemnity

You will defend and indemnify Armada and our people against claims arising from your lists, outreach content, calls, SMS, recordings, pixel installs, AI-sent or human-sent messages, rented-seat use, or use of the Service in violation of these terms, the law, or third-party rules (including Google, Microsoft, LinkedIn, and carrier policies).

Termination

You can stop using the Service and cancel in the billing settings. We can suspend or terminate for breach, legal risk, or non-payment. After termination we may delete workspace data on a commercially reasonable schedule, except records we must keep for law or billing disputes. Sections that should survive (fees owed, IP, disclaimer, liability cap, indemnity, governing law) survive.

Law and disputes

These terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law rules. Exclusive venue for disputes that proceed in court is the state or federal courts located in Tennessee, and you consent to that venue. Before filing a claim, email hello@goarmada.co and wait thirty days to try to resolve it. You may have additional rights that these terms cannot waive.

Other

These terms are the entire agreement for the Service and replace prior terms for later use of the Service. We may assign this agreement (for example in a sale of the business); you may not assign it without our consent. If a provision is unenforceable, the rest still applies. A failure to enforce a provision is not a waiver. We are not liable for delays caused by events outside our reasonable control. The Service is not offered where prohibited, including to persons or regions restricted under US export or sanctions law.

Changes

We may update these terms. The “Last updated” date will change. Continued use after an update means you accept the new terms for later use of the Service.

Contact

Armada, hello@goarmada.co. Marketing site: https://www.goarmada.co. Product: https://app.goarmada.co.